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ParameterDescription
app_tokenMandatory. Application token supplied by Alotech.
startdateMandatory. Start date in %Y-%m-%d %H:%M:%S format.
finishdateMandatory. Finish date in %Y-%m-%d %H:%M:%S format.
agentusernameOptional. Username (Email) of the agent.
agentcustomidOptional. Custom ID of the agent.
cursorOptional. You can request to get more records with the cursor.

 


Example 1: http://alotech.alo-tech.com/api/?function=ReportAgentStatusDetails&startdate=20162015-05-15&201109-16 01:00:00&finishdate=20162015-0609-15%201116 02:00:00&app_token=12345678

 


Example 2http://alotech.alo-tech.com/api/?function=ReportAgentStatusDetails&startdate=20162015-05-15&201109-16 01:00:00&finishdate=20162015-0609-15%201116 02:00:00&app_token=12345678&agentusername=ilyas.camurali@alo-tech.com

 


Example 3http://alotech.alo-tech.com/api/?function=ReportAgentStatusDetails&startdate=20162015-05-15&201109-16 01:00:00&finishdate=20162015-0609-15%201116 02:00:00&app_token=12345678&agentcustomid=1903

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