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Predefined Buttons

Predefined Buttons

Sept 12, 2017

You can use predefined button id's to easily attach API functionality to elements in your HTML.

 

Status Change Buttons
<button class="btn btn-default" id="agent-status-available">Available</button> <button class="btn btn-default" id="agent-status-acw">ACW</button> <button class="btn btn-default" id="agent-status-shortbreak">Short Break</button> <button class="btn btn-default" id="agent-status-lunch">Lunch</button> <button class="btn btn-default" id="agent-status-training">Training</button> <button class="btn btn-default" id="agent-status-meeting">Meeting</button> <button class="btn btn-default" id="agent-status-logoff">Logout</button>
Phone number input box
<input type="text" class="form-control" id="PhoneNumber" placeholder="Enter phone number">
Call Control Buttons
<button class="btn btn-default" id="agent-softphone-answer" title="Answer">Answer</button> <button class="btn btn-default" id="agent-softphone-dial" title="Dial">Dial</button> <button class="btn btn-default" id="agent-softphone-hangup" title="Hangup">Hangup</button> <button class="btn btn-default" id="agent-softphone-hold" title="Hold">Hold</button> <button class="btn btn-block btn-default" id="agent-softphone-transfer" title="Transfer">Transfer</button> <button class="btn btn-block btn-default" id="agent-softphone-transfer2ivr" title="Transfer2IVR" onClick="transfer2ivr_click('ahBzfnRlbGVmb25pLWlseWFzchYLEglBdHRlbmRhbnQYgICAgJ_VkAsMogEadGVsZWZvbmktaWx5YXMuYXBwc3BvdC5jb20');">Transfer2IVR</button> <button class="btn btn-block btn-default" id="agent-softphone-transfer2alias" title="Transfer2Alias" onClick="transfer2alias_click('1101');">Transfer2Alias</button> <button class="btn btn-block btn-default" id="agent-softphone-transfer2queue" title="Transfer2Queue" onClick="transfer2queue_click('ahBzfnRlbGVmb25pLWlseWFzchILEgVRdWV1ZRiAgICAzYfgCAyiARp0ZWxlZm9uaS1pbHlhcy5hcHBzcG90LmNvbQ');">Transfer2Queue</button> <button class="btn btn-block btn-default" id="agent-softphone-click2listencall" title="Click2ListenCall" onClick="ListenCall(null);">Click2ListenCall</button>
Dial Pad
<button class="btn btn-default" id="agent-softphone-one">1</button> <button class="btn btn-default" id="agent-softphone-two">2</button> <button class="btn btn-default" id="agent-softphone-three">3</button> <button class="btn btn-default" id="agent-softphone-four">4</button> <button class="btn btn-default" id="agent-softphone-five">5</button> <button class="btn btn-default" id="agent-softphone-six">6</button> <button class="btn btn-default" id="agent-softphone-seven">7</button> <button class="btn btn-default" id="agent-softphone-eight">8</button> <button class="btn btn-default" id="agent-softphone-nine">9</button> <button class="btn btn-default" id="agent-softphone-star">*</button> <button class="btn btn-default" id="agent-softphone-zero">0</button> <button class="btn btn-default" id="agent-softphone-sharp">#</button>
Mute / Unmute Button
<button class="btn btn-block btn-default" id="agent-softphone-mute">Mute</button>
Line Buttons
<button class="btn btn-block btn-default" id="line1" onclick="CallSetActive( Line1 )">Line1</button> <button class="btn btn-block btn-default" id="line2" onclick="CallSetActive( Line2 )">Line2</button>