Report Agent Status Details

Returns agent status information for the given period.

100 records maximum for a single request.

Required parameters:

ParameterDescription
app_tokenMandatory. Application token supplied by Alotech.
startdateMandatory. Start date in %Y-%m-%d %H:%M:%S format.
finishdateMandatory. Finish date in %Y-%m-%d %H:%M:%S format.
agentusernameOptional. Username (Email) of the agent.
agentcustomidOptional. Custom ID of the agent.
cursorOptional. You can request to get more records with the cursor.


Example 1: http://alotech.alo-tech.com/api/?function=ReportAgentStatusDetails&startdate=2015-09-16 01:00:00&finishdate=2015-09-16 02:00:00&app_token=12345678


Example 2http://alotech.alo-tech.com/api/?function=ReportAgentStatusDetails&startdate=2015-09-16 01:00:00&finishdate=2015-09-16 02:00:00&app_token=12345678&agentusername=ilyas.camurali@alo-tech.com


Example 3http://alotech.alo-tech.com/api/?function=ReportAgentStatusDetails&startdate=2015-09-16 01:00:00&finishdate=2015-09-16 02:00:00&app_token=12345678&agentcustomid=1903